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Nicole M. — Junior Customer Service Representative from United States

Nicole M.

Junior Customer Service Representative

United States Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Nicole M. is a BS Chemical Engineering student at Pamantasan ng Lungsod ng Maynila and an active DOST-SEI scholar, recognized for maintaining a strong academic record. With experience as a Customer Service Representative at both Inspiro Relia Inc and Startek Philippines Inc, Nicole supported sales and telco accounts on short-term contracts, applying advanced interpersonal communication and problem-solving abilities within the business process outsourcing (BPO) sector. Through co-curricular roles in the Chemical Engineering Students’ Society, Nicole contributed to content writing, financial reporting, and organization publicity using platforms like Canva and Microsoft Office, and assisted in member recruitment and event management, demonstrating a hands-on approach in both engineering and student leadership environments.

Experience

  • Customer Service Representative

    Inspiro Relia Inc · 2025 — 2025
    Handled customer inquiries and support tasks within a Sales Account during a 1-month contract.
  • Customer Service Representative

    Startek Philippines Inc · 2025 — 2025
    Provided customer service for a Telco Account while under a 6-month contract.

Skills & Expertise

Education

  • BS Chemical Engineering
    Pamantasan ng Lungsod ng Maynila · 2022 — Present

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