Niel J.

Jayson A. is an experienced non-voice customer service representative with one year of professional experience in handling customer accounts, order processing, and troubleshooting technical concerns. His background includes a strong focus on data interpretation and providing clear, coherent support to customers and internal teams within the customer service industry. With a foundation in Science, Technology, Engineering, and Mathematics (STEM) and consistent recognition for excellence in mathematics, he is skilled in using Microsoft 360 apps, particularly Excel, and adept at leveraging integrated system software and chat-based platforms for efficient support in a virtual workspace. Jayson A. is familiar with multitasking to meet tough deadlines and graveyard shifts, ensuring optimal service and technical issue resolution for multiple customers simultaneously.