Nielanie P.

Nielanie I. is a seasoned Fraud Analyst with over six years of experience in fraud analysis, customer service, and data entry. She is currently contributing to Acquire Intelligence, where she excels in identifying and preventing fraudulent activities on customer accounts. Nielanie's role encompasses transaction analysis and detecting suspicious behavior to mitigate financial losses through effective risk monitoring and compliance procedures. Her career also includes experience as a Customer Service Representative at Foundever, where she ensured timely and accurate responses to customer queries, managing team productivity and quality audits. At Accenture, she worked as a Transaction Processing Associate, verifying customer data and resolving errors, while innovating tools for process improvement. Her proficiency with computer applications, including MS Word and MS Excel, coupled with her strong data entry and fraud analysis skills, underscores her ability to maintain data accuracy and resolve customer issues efficiently.