Nigel C.

Nigel C. is a detail-oriented Healthcare Virtual Assistant with a comprehensive background in the healthcare industry. With a proven history in roles such as Clinical Intake Nurse at Cigna, and currently with Doc Assist Me, Nigel has honed skills in payment posting, ensuring meticulous processing and reconciliation of patient co-pays and insurance checks. Trained in HIPAA compliance, Nigel excels in maintaining confidentiality and efficiency. Their experience spans across data entry and customer service, where they served as a primary contact for clinics and hospitals, and assisted in the training of new virtual assistants. Nigel's ability to perform under pressure is demonstrated through their work history, contributing significantly to team goals and streamlining processes in demanding environments while maintaining a positive demeanor.