nikka A.

Nikka Ann M. T., a graduate in the Information Technology field, has built a career enriched with diverse skills in customer service and administrative operations. With a Bachelor's degree in Information Technology from the Misamis Oriental Institute of Science and Technology, she honed her technical prowess in IT disciplines alongside participation in the ITECH Club. Here, she gained specialized training in office technologies and communication. She thrived in the BPO industry as a Customer Service Representative for six months, adeptly handling customer emails and resolving issues to ensure satisfaction. As an Admin Staff, she developed hands-on experience in office management, proficiently using Microsoft Office and managing payroll and documentation. Her skills in web design and graphic design complement her office expertise, preparing her to handle various organizational challenges efficiently.