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Nikka A. — Mid-Level Administration and Operations Specialist from Philippines

Nikka A.

Mid-Level Administration and Operations Specialist

Philippines No experience yet
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Languages
TagalogEnglish
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About

Eula N. is a seasoned administrative and operations professional with over eight years of experience in property management, administrative support, customer service, and collections. In her role as an Administrative Assistant for Ridgemont Homeowners Association, Inc., she adeptly managed homeowners' association dues collection, maintained financial records, and ensured efficient day-to-day operations. Her previous experience as a Property Turnover Specialist at Empire East Land Holdings, Inc. equipped her with expertise in managing property turnover processes, client coordination, and compliance with property regulations. Eula also brings experience as an Admin/Building Receptionist at Colliers International, where she professionally managed visitor relations and tenant communications. Her early career includes roles in quality control and logistics, reflecting her adaptable skill set across diverse industries. Eula holds a Bachelor of Science in Biology from Notre Dame of Dadiangas University, underscoring her strong academic foundation. Her key skills encompass document management, billing & collection, and problem solving.

Experience

  • Administrative Assistant

    Ridgemont Homeowners Association, Inc. · 2024 — 2026
    Oversaw the collection of homeowners' association dues and accurately issued invoices. Maintained and updated records of homeowners, including payment histories and financial databases. Prepared daily cash and collection reports, along with bank deposit slips and administrative documents. Addressed inquiries related to payments, requests, complaints, and association policies. Organized HOA meetings, community events, and various administrative activities. Monitored office supplies to ensure smooth daily operations and ensured the proper filing and safekeeping of financial records.
  • Property Turnover Specialist

    Empire East Land Holdings, Inc. · 2011 — 2015
    Handled property turnover requirements and coordinated with clients prior to unit turnover. Verified full payment of property accounts and processed miscellaneous fees, including Capital Gains Tax and Real Property Tax. Prepared Certificates of Full Payment and other necessary documentation. Collaborated with relevant departments for title transfers and property registration. Ensured completeness and compliance of all buyer documents prior to endorsement. Responded to client inquiries regarding payments, documentation, and turnover schedules.
  • Admin/Building Receptionist

    Colliers International · 2009 — 2011
    Welcomed residents, tenants, visitors, and guests in a professional manner. Managed visitor access through identification checks, issuing visitor passes, and maintaining logs. Assisted tenants with inquiries and provided information about building facilities and services. Coordinated concerns and issues with the maintenance and security staff. Ensured that the reception area was clean, organized, and presentable at all times. Carried out additional front desk and administrative tasks as directed by building management.
  • Quality Control Inspector

    Seatrade Canning Corporation · 2008 — 2008
    Conducted inspections of raw materials, in-process products, and finished goods to ensure adherence to quality standards. Made decisions to approve or reject products based on inspection results and established criteria. Monitored production processes to maintain consistent quality in accordance with standard operating procedures. Verified that products met customer requirements and complied with industry standards and regulations. Executed additional quality assurance duties as assigned by supervisors.
  • Taxi Dispatcher

    EAGA Taxi · 2007 — 2007
    Received and responded to calls from customers requesting taxi services. Dispatched taxi units to customers using radio communication. Maintained communication with drivers to coordinate pickups and drop-offs. Monitored the location and availability of taxi units to optimize service delivery. Recorded trip details, driver assignments, customer information, and service requests accurately. Provided drivers with addresses and specific instructions related to customer pickups. Managed inquiries and complaints from customers regarding service.

Skills & Expertise

Education

  • Bachelor of Science in Biology
    Notre Dame of Dadiangas University · 2004 — 2008
  • Secondary Education
    General Santos Hope Christian School · 2000 — 2004
  • Elementary Education
    Junior Cultural Academy · 1994 — 2000

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