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Nikkita J. — Mid-Level BPO Customer Service/Sales Representative from Philippines

Nikkita J.

Mid-Level BPO Customer Service/Sales Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Nikkita J. is a dedicated professional with experience in the BPO industry. She previously worked at Alorica as a Customer Service/Sales Representative from July 2020 to May 2022, where she honed her skills in communication and customer service. Later, she served as a Content Moderator at TaskUs from October 2022 to September 2024, further developing her problem-solving abilities. Most recently, she was a Travel Representative at Concentrix from February to July 2025. With a foundational education in Science, Technology, Engineering, and Mathematics from Cainta Senior High School and a start in a Bachelor of Science in Civil Engineering at National University East, Ortigas, Nikkita is poised to contribute effectively in BPO voice accounts, leveraging her adeptness in customer interactions and service delivery. Fluent in English and Tagalog, she is based in Cainta, Rizal.

Experience

  • Travel Representative

    Concentrix · 2025 — 2025
    Handled travel-related inquiries and assisted customers with their travel needs.
  • Content Moderator

    TaskUs · 2022 — 2024
    Moderated content to ensure compliance with policies and guidelines, while addressing user concerns.
  • Customer Service/Sales Representative

    Alorica · 2020 — 2022
    Provided customer support and sales assistance, addressing queries and promoting products.

Skills & Expertise

Education

  • High School
    Cainta Senior High School · 2020 — 2022
  • High School
    Sta. Lucia High School · 2017 — 2019
  • Elementary School
    Telaje Elementary School · 2012 — 2014
  • Bachelor of Science in Civil Engineering
    National University East, Ortigas

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