Nina P.
Mid-Level Restaurant Manager
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Nina P. is a versatile and results-driven professional with a strong background in restaurant management, medical administration, and healthcare billing operations. As a proven Restaurant Manager at Cuisinerong Pinoy Restaurant in Ruwi, Muscat, she directed daily operations, ensuring seamless workflow and superior dining experiences. Nina demonstrated expertise in staff management, overseeing both front-of-house and kitchen teams to cultivate a positive working environment and high service standards. She excelled in financial management by preparing operational budgets, tracking expenses, and optimizing profitability through strategic cost-control measures. Her role also involved enforcing food safety and hygiene regulations to maintain compliance and high-quality dining standards. In her tenure as a Billing Clerk at Lama Polyclinic L.L.C., Nina managed end-to-end patient billing workflows and ensured accurate insurance claims submissions, maintaining up-to-date financial databases and generating detailed billing reports. Her comprehensive experience in both hospitality and healthcare sectors showcases her operational leadership and proficiency in financial management.
Experience
Restaurant Manager
Cuisinerong Pinoy Restaurant · 2025 — 2026Directed daily operations to ensure smooth workflow, managed staff scheduling and supervision, and handled guest relations, including complex complaint resolution. Monitored inventory levels and managed vendor orders to minimize waste. Prepared budgets, tracked expenses, and analyzed sales trends for financial optimization. Enforced food safety and hygiene regulations while conducting quality assurance checks on food presentation and taste. Developed and executed promotional activities to enhance customer engagement and revenue.Billing Clerk
Lama Polyclinic L.L.C. · 2023 — 2024Managed patient billing workflows from statement generation to monthly reconciliations, including pre-service insurance verifications and medical coding tasks for accurate claim submissions. Performed audits on billing statements to rectify errors before submission and maintained patient financial records, aiding in the recovery of outstanding accounts receivables.Medical Receptionist
Badr Al Samaa Hospital & Polyclinics · 2016 — 2023Oversaw front-desk operations, managed a multi-line phone system, and ensured efficient patient reception at a busy polyclinic. Verified patient insurance and demographic information while coordinating appointment schedules to optimize clinician availability and patient flow. Handled check-in and check-out processes, as well as patient care coordination across departments.Medical Records Clerk
RGO Laboratory & Diagnostic Center · 2011 — 2016Maintained and secured both physical and electronic patient health records, ensuring compliance with security standards. Coded clinical data using classification systems and processed medical record releases while adhering to legal regulations. Entered high-volume patient demographics and clinical data into databases with accuracy.Office Clerk
Star Paper Corp. · 2010 — 2011Provided administrative support through routine office tasks including correspondence management, document scanning, and filing. Handled incoming inquiries via phone and email, enhancing customer service interactions.
Skills & Expertise
Education
- Bachelor of Science in Nursing (BSN)Southwestern University
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