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Nirmala S. — Mid-Level Insurance Claims Specialist from South Africa

Nirmala S.

Mid-Level Insurance Claims Specialist

South Africa No experience yet
Open to offersNew to Platform
Languages
English
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About

Nirmala S. is an accomplished Insurance Claims and Litigation Specialist with a robust background in handling motor, non-motor, marine, and public liability claims. With experience at New National Assurance Company Limited and roles such as Claims and Litigation Specialist at Santam, she has effectively managed the intricacies of insurance policies, ensuring claims are registered, assessed, and resolved in accordance with contractual obligations. Her expertise includes the preparation and analysis of recovery merits and negotiations with third-party insurers to achieve optimal settlements. Equipped with strong computer skills in platforms like Microsoft Word and Excel, Nirmala also excels in processing electronic files and drafting agreements. Her legal acumen is supported by a degree in law from the University of Durban Westville. Nirmala's career is marked by her dedication to maintaining precise communication and operational excellence in a high-pressure environment.

Experience

  • Online English Tutor

    Private Capacity · 2023 — Present
    Deliver English language instruction to students in an online format.
  • Claims and Litigation Specialist

    New National Assurance Company Limited · 2008 — 2023
    Handled both motor and non-motor claims, registering new claims in accordance with policy details. Assessed coverage and coordinated with assessors for damage evaluation. Managed the authorization process for repairs and settlements, and responded to complaints lodged with the Ombudsman.
  • Legal Officer

    Legal Wise · 2008 — 2008
    Managed legal matters and provided support in the review of case merits and related documentation.
  • Claims and Litigation Specialist

    Santam · 2001 — 2007
    Oversaw claims processing, ensuring compliance with policies and managing legal recoveries. Developed and negotiated settlement agreements, monitored payments, and collaborated with third parties and insurers.
  • Recoveries and Liabilities Technician

    Gab Robins · 2001 — 2001
    Performed recoveries tasks, contacted third parties for information, and negotiated debts in line with the Credit Act. Maintained records and generated reports for management review.

Skills & Expertise

Education

  • LLB
    University of Durban Westville · 1992 — 1993
  • Bachelor of Arts (Law)
    University of Durban Westville · 1989 — 1991
  • Matriculation
    Isipingo Secondary School · — — 1988

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