14 viewsTalent
Nobuhle M. — Mid-Level Customer Operations Manager from South Africa

Nobuhle M.

Mid-Level Customer Operations Manager

South Africa No experience yet
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Nobuhle C. is a dedicated professional with a career traversing diverse operational and managerial roles. Currently serving as a Customer Operations Manager at Mayor’s Walk Laundromat in Pietermaritzburg, she oversees daily business operations, ensures quality service delivery, and fosters client satisfaction through proactive communication. Her role extends to Shukhushukuma Trading Enterprise, where operational excellence and team performance are paramount. Nobuhle previously contributed at Sanlam as a Graduate Admin Assistant, supporting recruitment processes and coordinating schedules. Her academic background includes a Bachelor of Social Science Honours in Industrial Psychology from the University of KwaZulu-Natal, equipping her with robust skills in office administration and recruitment platforms. Throughout her roles, Nobuhle has consistently demonstrated skills in staff supervision, customer service, and project management, reflecting her commitment to excellence across sectors.

Experience

  • Graduate Admin Assistant

    Sanlam · 2020 — 2021
    Supported recruitment efforts for financial advisors by conducting outbound calls and sourcing candidates. Coordinated interview schedules and managed the recruitment manager’s calendar, ensuring smooth appointment setups and accurate documentation.
  • Customer Operations Manager

    Mayor’s Walk Laundromat · 2020 — Present
    Managed daily business activities including laundry intake and specialized cleaning, ensuring quality service delivery and client satisfaction. Supervised the staff, handled payroll, and participated in the recruitment process to meet business needs while maintaining effective communication to support service delivery.
  • Service Provider

    Shukhushukuma Trading Enterprise cc, Hulamin site · 2020 — Present
    Provided client-focused solutions through operational excellence and team performance. Oversaw staff, managed payroll, and conducted recruitment in alignment with specific job requirements, while fostering proactive communication for strong client relationships.
  • Academic Tutor

    University of KwaZulu-Natal, College of Humanities, Psychology Discipline · 2018 — 2018
    Provided academic support to undergraduate students, assisting in tutorial planning and delivery while guiding students to improve their performance.
  • Retail Cashier (Part-Time)

    Makro South Africa · 2013 — 2016
    Processed customer transactions using cash, card, and mobile payments. Delivered excellent customer service, addressed inquiries, and ensured till accuracy by adhering to cash-up procedures.

Skills & Expertise

Education

  • Bachelor of Social Science Honours – Industrial Psychology
    University of KwaZulu-Natal · — — 2018
  • Bachelor of Social Science – Industrial Psychology & Management
    University of KwaZulu-Natal · 2014 — 2017
  • Senior Certificate (Matric)
    Haythorne Secondary School · — — 2012

Interested in this professional?

Sign in as an employer to save this profile or invite Nobuhle M. to a job.

Sign in as an employer