Noemie D.

Noemie D. is an experienced professional with a background in customer service, executive assistance, recruitment, sales, lead generation, and social media management across the BPO sector, Medicare support, and the virtual industry. As a Customer Support Specialist and Executive Assistant, Noemie handled high-volume inbound and outbound calls, managed calendars and email correspondence for CEOs, and executed end-to-end recruitment processes. She created and managed social media content to boost brand presence and engagement, maintained accurate CRM records in platforms such as Salesforce and HubSpot CRM, and generated leads for sales teams. Proficient in tools like Zendesk, Slack, and Asana, Noemie also led teams, provided training as a Subject Matter Expert, and conducted QA reviews to ensure service quality, supporting operational efficiency and team accountability in dynamic business environments.