Noilene P.
Customer Service Representative
Open to offersNew to PlatformAbout
What if your next reliable Virtual Assistant is the profile you're reading right now?
Let's find out.
Hi! I'm Noilene Pueblo, a dedicated Virtual Assistant passionate about helping entrepreneurs and businesses stay organized, save time, and focus on what matters most.
With experience in customer service, appointment setting, administrative support, banking operations, and data management, I bring accuracy, efficiency, and a proactive mindset to every task. Whether you need help managing your inbox, organizing documents, handling customer inquiries, scheduling appointments, or performing administrative tasks, I'm here to support your day-to-day operations.
Here's how I can help:
✔️ Administrative Support
✔️ Email & Calendar Management
✔️ Data Entry & Record Management
✔️ Appointment Setting
✔️ Customer Support (Phone, Email & Chat)
✔️ Internet Research & File Organization
Tools I'm familiar with:
• Microsoft Office (Word, Excel, PowerPoint)
• Google Workspace (Docs, Sheets, Drive)
• Canva
• CRM Systems
• Sabre
• Galileo
• UA and AA SPRK
• Athena
• Zoom, Google Meet & Microsoft Teams
Here's what you can expect when working with me:
✅ Reliable communication
✅ Strong attention to detail
✅ Organized and deadline-driven
✅ Fast learner and adaptable
✅ Proactive, dependable, and committed to quality work
I believe a great Virtual Assistant is more than someone who completes tasks—it's someone who stays one step ahead, communicates effectively, and becomes a trusted partner in your business.
If you're looking for a reliable Virtual Assistant who is eager to learn, committed to excellence, and ready to help your business grow, I'd love the opportunity to work with you.
Let's connect and see how I can support your success!
Why hire me
I am a reliable and detail-oriented Virtual Assistant who is passionate about helping businesses stay organized and operate efficiently. I bring experience in administrative support, customer service, appointment setting, data entry, and document management. I am a fast learner, adaptable, and comfortable using various tools and systems to complete tasks accurately and on time. I take initiative, communicate effectively, and am committed to delivering high-quality work with professionalism and integrity. My goal is to be a dependable partner who helps clients save time, stay organized, and focus on growing their business.
Experience
Customer Service Representative
Concentrix · 2024 — 2026I worked as a Customer Service Representative, assisting customers with inquiries, resolving concerns, and providing solutions through phone, email, and chat support. I handled account-related issues, processed requests, maintained accurate customer records using CRM systems, and ensured a positive customer experience by delivering timely, professional, and empathetic service while meeting performance and quality standards.Appointment Setter
Splace · 2023 — 2024I worked as an Appointment Setter, contacting prospective clients through outbound calls to schedule appointments for the sales team. I qualified leads, explained services, updated customer information in the CRM, managed calendars, and followed up with potential clients. I consistently maintained a professional approach while meeting daily call and appointment targets.Customer Service Representative
Six Eleven Global Services · 2020 — 2023At Six Eleven Global Services, I provided customer service and administrative support by handling customer inquiries through phone, email, and chat. I managed appointments and schedules, performed accurate data entry, maintained customer records using CRM systems, and assisted with email management and other administrative tasks. I worked closely with team members to ensure timely resolution of customer concerns while delivering excellent service and maintaining accuracy in all tasks.Admin
US Medical Labs · 2023 — 2023I provided administrative and customer support by assisting patients with inquiries, scheduling appointments, and processing medical documentation. I maintained accurate records through data entry, verified patient information, coordinated with internal teams, and ensured timely and confidential handling of documents. I also communicated professionally with patients and healthcare staff while delivering efficient and high-quality service.
Skills & Expertise
Education
- Bachelor of Science in Business Administration majoir in Financial ManagementHoly Cross of Davao College · 2022 — 2025
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