Nokulunga N.

Nokulunga S. is a dedicated customer service representative with five years of experience in providing exceptional support and resolving customer issues promptly. She has effectively utilized her skills in CRM software and effective communication to enhance customer satisfaction and retention. Previously, Nokulunga served as a Cashier at Mrprice Group, where she was responsible for handling payments, issuing till slips, and conducting various transactional activities while adhering to cash desk procedures to safeguard company assets. Her role as a Store Assistant at Fashion World involved ensuring stock was packed and replenished, maintaining product presentation, and delivering exemplary customer service. She brings to the table a strong foundation in computer skills, problem-solving, and punctuality. Her educational background includes studies in Business Administration at Boston College, Information Technology at Avuxeni Computer Academy, and Process Operator training at Ekurhuleni East TVET College.