Nondumiso S.
Mid-Level Finance Consultant
Open to offersNew to PlatformAbout
Nondumiso S. is an enthusiastic and experienced Finance Professional with a dynamic background in busy finance departments. With a proven track record in Financial Management and Client Relationship Management, she has thrived in roles requiring the fulfillment of client needs and building robust customer service frameworks. Currently serving as a Universal Banker Trainee at Standard Bank since 2018, Nondumiso skillfully manages client service operations, including gathering data for loan approvals and performing deposit transactions. Her tenure at Standard Bank and Quest Staffing Solutions has honed her capabilities in Financial Control and Compliance, proficiency in the MS Office Suite, and expertise in commercial banking procedures. She holds a Diploma in Financial Accounting from Boston City Campus and continues to expand her knowledge in Taxation from UNISA. Her solid foundation is further supported by past experiences in legal assistance and administrative roles, making her a versatile team player and a strong leader in the realm of finance and sales consulting.
Experience
UNIVERSAL BANKER TRAINEE
Standard Bank · 2018 — PresentDelivers exceptional client service by addressing and surpassing the expressed needs of clients in areas such as saving, transacting, crediting, and insuring. Accurately collects and enters client information required for loan approvals while handling deposit and inquiry transactions. Maintains the knowledge and skills necessary to effectively sell Standard Bank's products, presenting oneself in alignment with brand expectations.FRONTLINE CONSULTANT
Standard Bank · 2017 — 2018Ensures excellent client service by meeting and exceeding clients' expressed needs in saving, transacting, crediting, and insuring. Gathers and captures client information accurately for loan approvals and conducts deposit and inquiry transactions in a timely manner. Maintains the required skill level and knowledge to competently sell Standard Bank’s products, aligning conduct with brand expectations.SALES & SERVICE CONSULTANT (FNB LEARNERSHIP)
Quest Staffing Solutions · 2015 — 2016Assists clients in opening and managing personal and business accounts, credit cards, and loan applications. Resolves client inquiries promptly while fostering a culture of high-quality customer service. Strives to achieve daily and monthly performance targets.SALES CONSULTANT (TEMPORARY)
Stock Market College · 2015 — 2015Promotes the forex trading platform and aims to convert passive clients into active traders. Works toward achieving established performance targets while addressing client challenges effectively.SALES CONSULTANT (PART-TIME)
Incredible Connection · 2014 — 2015Provides outstanding customer service and educates clients about various products. Develops creative strategies to meet performance targets while swiftly resolving customer complaints and inquiries.LEGAL ASSISTANT
The Workforce Group · 2012 — 2014Manages the manager’s diary and calendar while providing administrative support for debt review cases. Maintains positive relationships with customers who have debts owing to the organization. Compiles legal documents, such as section 58, and strives to meet established performance targets.
Skills & Expertise
Education
- Diploma in Financial AccountingBoston City Campus and Business College · — — 2018
- Higher Certificate in BankingProject Management Institution (PMI) · — — 2016
- Higher Certificate in Office AdministrationRosebank College · — — 2013
- Grade 12 (Matric)Hoerskool Hoogenhout · — — 2011
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