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Ntando from South Africa

Ntando

South Africa 1-2 years
Open to offersNew to Platform
Languages
English
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About

Thandubuhle N. is a skilled Administration Assistant with diverse experience primarily in operational roles at Dream Cleaners Laundry Room. Throughout her tenure from February 2025 to February 2026, she successfully coordinated and managed customer laundry orders and bookings, ensuring accuracy and adherence to high service standards. Thandubuhle served as the primary contact for customer inquiries, complaints, and service requests, maintaining excellent customer satisfaction. She maintained detailed administrative records, including customer orders, invoices, and inventory logs, both manually and electronically. Thandubuhle's role required her to monitor inventory levels of cleaning supplies, reporting shortages to management, thus ensuring seamless operations. With a foundation in Computer Literacy, Attention to Detail, and Problem Solving, she possesses strong communication skills in both English and isiZulu. Her educational background includes human resources studies at IQ Academy and a National Senior Certificate from Ikhwezi High School.

Experience

  • Administration Assistant

    Dream Cleaners Laundry Room · 2025 — 2026
    Coordinated customer laundry orders and bookings, ensuring both accuracy and compliance with service standards. Acted as the initial contact for customers by addressing inquiries, complaints, and service requests to uphold customer satisfaction. Maintained orderly administrative records in both manual and digital formats, including customer orders, invoices, and inventory logs. Oversaw cleaning supply inventory levels, reporting shortages to management for uninterrupted service. Communicated order progress and completion status to customers, ensuring effective information sharing. Provided administrative support to streamline daily operations and facilitate organized service delivery.

Skills & Expertise

Education

  • Human Resources (Incomplete)
    IQ Academy · 2022 — Present
  • National Senior Certificate
    Ikhwezi High School · — — 2021

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