Ntokozo N.
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Ntokozo N. is an experienced retail professional currently working as a Floor Customer Assistant at Woolworths, Clearwater Mall. Since March 2025, Ntokozo has been responsible for assisting customers with inquiries, maintaining orderly and clean merchandise displays, and operating stock management systems to ensure accurate inventory tracking. Previously, Ntokozo served as a Till Operator at the same location from May 2023 to February 2025. In this role, Ntokozo efficiently processed transactions using point-of-sale systems, offered product support, and trained new cashiers to ensure compliance with store policies. Earlier in their career, Ntokozo gained customer service experience as a waitress at Sakhumuzi Restaurant in Soweto, where they expertly managed guest orders and collaborated with kitchen staff for timely meal delivery. Ntokozo's educational background includes courses in Digital and Analog Printing, and Editing Software at Market Photo Workshop, highlighting a well-rounded skill set in both retail and creative industries.
Experience
Floor customer assistance
Woolworths · 2025 — PresentAssisted customers with inquiries and located products throughout the store. Maintained the cleanliness and organization of merchandise displays and aisles while operating stock management systems to accurately track inventory levels. Responsible for receiving stock from the truck and documenting it in the system, as well as counting selected stock to minimize losses.Till operator
Woolworths · 2023 — 2025Efficiently processed customer transactions using point-of-sale systems and provided assistance with product inquiries. Managed cash register operations, ensuring accurate handling of cash, while collaborating with team members to uphold store organization and cleanliness. Supported busy periods to enhance customer experience and trained new cashiers on policies and procedures.Waitress
Sakhumuzi Restaurant · 2015 — 2016Delivered exceptional customer service in a fast-paced dining setting by accurately taking and processing customer orders. Assisted in enhancing guest experiences through menu knowledge and maintained cleanliness of tables and dining areas. Collaborated with kitchen staff to ensure prompt meal delivery while handling cash transactions securely and resolving customer complaints with professionalism.
Skills & Expertise
Education
- High School DiplomaSt Martin de porres high school · 2005 — 2011
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