Nwachukwu P.

Precious O. is a skilled Customer Support & Administrative Virtual Assistant based in Lagos, Nigeria, with hands-on experience in client relations across the electronics and digital services industries. At Eagletec Home Electronics, she delivered front-line support by identifying customer needs, explaining electronic products, and assisting daily office operations. In her role as a community manager intern at Internflare, Precious managed customer inquiries, moderated online communities, and enhanced engagement metrics to support brand reputation. She has worked extensively with CRM management, ticketing systems such as Freshdesk, HubSpot, Zendesk, and Intercom, and platforms like Monday.com and Trello to organize tasks and ensure prompt, solution-driven responses. Precious holds a bachelor’s degree in Insurance and Actuarial Science and has completed certifications in customer support management and virtual assistant IT support.