Nway Z.

Nway Z. is an experienced Customer Services Manager specializing in technical and sales operations within the aviation industry. Currently based in Bangkok, Thailand, she plays a crucial role at Total Aviation Solutions Co., Ltd, where she manages comprehensive trace documentation for new aircraft projects and supports sales activities by responding to customer inquiries and preparing quotations. Her expertise extends to conducting physical inspections in collaboration with the Technical Manager and managing parts pricing using platforms like ILS and PartsBase. Before her current role, Nway honed her skills as a Technical Services Assistant at JMR Aero Solutions, where she was responsible for managing ATA 106 production and ensuring compliance with ISO and ASA audit requirements. Her earlier experience in the agricultural machinery industry as a Service, Spare Part & Sales Coordinator further enriched her ability to manage sales, inventory, and technical support. Nway's background is complemented by a Bachelor of Engineering in Mechatronics from Technological University (Monywa) and certifications in Total Quality Management and Sales & Marketing Management.