Nylan S.

Nylan S. is a skilled professional in contact center management with a focus on data cable installations and general support roles. Having completed an NQF 5 level Master’s in Contact Centre Management in 2023, Nylan has enhanced his technical acumen through various certifications, including Microsoft Office, Excel, and business and finance law. As a freelance general worker, Nylan has engaged in diverse tasks such as roof refurbishment, roof waterproofing, and electrical installations. His role as an assistant at Sparrow Foundation School and Dowling Primary School involved administrative duties like planning worksheets, data entry, and facilitating classroom activities. Currently at Mercury Technology, he is responsible for installing CAT 6 data cables and assisting with server box setups, showcasing his technical literacy in system installations. With experience in both educational and technical fields, Nylan is adept at blending practical skills with administrative support.