Octavio P.
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Octavio P. is a Results-driven Account Manager with over two years of experience managing international client portfolios in the digital marketing and technology sectors. With a proven track record in client retention and growth, Octavio excels in identifying accounts at risk and leading productive upsell and cross-sell conversations. He has successfully managed client-facing campaigns on platforms such as Meta Ads, Instagram, and TikTok, contributing significantly to engagement growth. Octavio holds a third-level degree in Communication Sciences and is adept at navigating multilingual and multicultural environments, leveraging his native Spanish and C1 proficiency in English. Currently based in Dublin, he serves a global client base across the US, Canada, and the Middle East, focusing on strategic account management. He regularly coordinates with advertising, design, and technical teams to meet client commitments while providing data-driven performance reports that translate complex metrics into actionable insights.
Experience
Account Manager
Wishpond · 2023 — 2025Handled client-facing campaigns across Meta Ads, Instagram, and TikTok, addressing inbound queries and converting leads into bookings. Developed online sales flows through social media, shifting the business focus from brand awareness to direct revenue generation. Improved engagement by 32% on TikTok and 24% on Facebook with audience-targeted content strategies. Served as the primary contact for clients in Spanish-speaking markets, identifying upsell opportunities and presenting additional services aligned with client objectives. Collaborated with internal creative and technical teams to ensure timely and budget-compliant delivery of digital campaigns. Monitored client ad budgets exceeding MXN 100,000, tracking performance and providing regular results reports.Account Manager
Advant Agency · 2025 — 2025Currently managing over 16 active client accounts across diverse regions including the US, Canada, Australia, Belgium, and the Middle East. Focus on identifying at-risk accounts, leading retention discussions to restore trust and align expectations while developing performance recovery plans. Actively seek upsell and cross-sell opportunities within accounts, presenting relevant services that meet client objectives. Conduct regular strategic reviews to ensure ongoing satisfaction and measurable outcomes. Work cross-functionally with advertising, design, and technical teams to fulfill client commitments even under tight deadlines. Deliver data-driven performance reports and quarterly business reviews, translating complex metrics into clear insights for clients of various backgrounds.Translator & Marketing Coordinator
R&O Group · 2021 — 2021Oversaw cross-cultural communication between Brazilian and Mexican teams, translating technical and marketing content between Portuguese and Spanish. Led the localization of advertising materials for Latin American audiences, ensuring cultural relevance and message accuracy.Marketing Manager
Associação de Amigos da Criança com Câncer (NGO) · 2018 — 2018Ran public-facing fundraising campaigns, resulting in a 60% increase in donor engagement, and reported key performance indicators to the board of directors. Developed and maintained relationships with partner organizations to enhance program reach.
Skills & Expertise
Education
- Bachelor’s Degree in Communication Sciences and TechniquesUniversidad Interamericana para el Desarrollo
- Technical Degree in Childcare and Early EducationICOT College, Dublin
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