Ofentse F.

Ofentse M. is an organized and reliable administrative professional with over three years of experience, notably in the insurance sector, working with companies like Howdie Insurance Administrators and Mallac Hearle & Associate. She excels in managing high-volume administrative workflows and providing professional client and broker support. Ofentse has demonstrated expertise in email and query management, data entry, and documentation, ensuring 98%+ accuracy across 50+ applications monthly. Her strong background in policy administration and adherence to compliance standards has equipped her to prioritize and handle multiple tasks effectively. Ofentse is adept at working independently in remote environments, maintaining accurate digital records, and supporting day-to-day operations through her proficient use of Microsoft Office and other digital tools. She holds an INSETA NQF Level 4 certification in Short-Term Insurance and looks forward to leveraging her skills in virtual assistance, administration, appointment setting, and customer support.