Olebogeng R.

Olebogeng M. is a Virtual Assistant with over five years of experience specializing in administrative support and customer service. Based in Brits, South Africa, she has honed her skills in calendar management, email correspondence, appointment scheduling, and basic accounts payable functions. Throughout her career, she has demonstrated the ability to manage multiple tasks efficiently in fast-paced remote environments, providing exceptional customer service across phone, email, and chat platforms. Her professional journey includes roles such as a Call Centre Agent at Baroka Funerals, where she provided policy and chat support, and a Virtual Assistant on a freelance basis, coordinating appointments and assisting with financial administration tasks. Her educational background includes a Virtual Assistance Certificate, a Customer Service Certificate, and a 120-Hour TEFL Certificate, underscoring her commitment to professional development. Proficient in Microsoft Office, Google Workspace, and various CRM systems, including SAP and Sage Accounting, she is well-equipped to handle complex administrative challenges.