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Ongezwa — Junior Customer Service Advisor from South Africa

Ongezwa

Junior Customer Service Advisor

South Africa 2-3 years
Open to offersNew to Platform
Languages
English
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About

Ongezwa M. is a sales professional with over four years of experience specializing in customer service and communication within large network companies and business environments. At MTN, one of the largest network providers, Ongezwa M. directly assisted customers interested in company services, applying strong client interaction and problem-solving abilities. With additional experience as a customer service advisor at Teleperformance for six months in a full-time capacity, Ongezwa M. contributed to service delivery and supported new business development efforts that consistently met or exceeded sales goals. Backed by a bachelor’s degree from the University of Cape Town and proficiency in English, Zulu, Xhosa, and Sotho, Ongezwa M. seeks to leverage a track record of success and business education in the biochemical industry’s sales sector.

Experience

  • Customer service advisor

    Teleperformance · 2024 — 2025
    Worked as an advisor for six months in a full-time capacity, providing customer support and guidance.
  • Customer service

    MTN · 2023 — 2024
    Assisted customers seeking information about services offered by one of the leading telecommunications companies.

Skills & Expertise

Education

  • Bachelor degree
    University of Cape Town

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