Oscar M.

Oscar M. is a bilingual professional specializing in e-commerce and customer service with over three years of experience. Fluent in both English and Spanish, Oscar has honed his skills working remotely for international clients. His roles have included managing Shopify stores and creating engaging social media content, demonstrating a strong capability in video editing and social media management. At TaskUs, he served as a Bilingual Customer Service Agent, achieving high satisfaction and resolution scores, and showcasing his ability in process improvement and adaptation to new systems. Oscar also excels in graphic design and problem-solving, contributing to his success in the e-commerce industry. In addition to his professional pursuits, Oscar has managed high-rated guest experiences on Airbnb, optimizing listings and coordinating logistics. He holds a Full Technical Bachelor in Environmental Management from Joaquin de Cayzedo y Cuero and has furthered his English proficiency at the Alliance Bilingual Center. Oscar is open to roles in bilingual customer support, virtual assistance, and content creation, ideally in growth-oriented companies.