PAGCU F.
Senior Operations and Sales Manager
Open to offersNew to PlatformAbout
Fatima B. is a seasoned Operations and Sales professional with over eight years of hands-on experience in the merchandising, logistics, and administrative domains. Based in the City of San Fernando, Pampanga, Philippines, she excels in Operations & Team Management, leveraging her expertise to manage large, diverse teams and oversee multi-regional operations with a keen focus on improving efficiency. At SMC Integrated Merchandising Services Inc., as an Area Operations Supervisor, she adeptly manages a team of 15 coordinators and 269 merchandisers across supermarkets and public markets, ensuring compliance and mitigating losses. Her role as an Operations Manager at KJK Trucking Services honed her skills in Sales & Account Management, coordinating logistics across Luzon, Visayas, and Mindanao. Fatima’s educational foundation, a Bachelor of Science in Business Administration with a major in Marketing Management from the City College of San Fernando, further complements her proficiency in Business & Market Analysis, making her a pivotal asset in operational management and client relationship management.
Experience
Area Operations Supervisor – Prepared and Packaged Foods
SMC Integrated Merchandising Services Inc. · 2024 — PresentManage daily operations within supermarkets, groceries, and public markets. Supervise a team of 15 coordinators and 269 merchandisers/push sellers. Conduct store visits to ensure compliance and mitigate losses. Lead training sessions aimed at enhancing team performance. Facilitate weekly client meetings to address operational issues and guarantee the timely submission of reports.Operations Manager
KJK Trucking Services · 2023 — 2024Oversee the management of a fleet consisting of 44 company trucks and 26 subcontracted units. Coordinate logistics operations across multiple regions including Luzon, Visayas, and Mindanao. Supervise coordinators and team leaders while maintaining direct communication with clients and the company owner.Admin / Communications Assistant
Fire Stop Middle East LLC · 2023 — 2024Prepare induction and project documentation while facilitating communication between site teams and clients. Manage requests for inspections and certifications, and monitor project reports and documentation. Analyze project drawings to ensure readiness for inspections.Area Operations Supervisor
SMC Integrated Merchandising Services Inc. · 2019 — 2023Supervise 9 coordinators, 111 merchandisers, and 91 push sellers while overseeing retail operations across multiple locations. Conduct training programs aimed at team development and ensure compliance with operational standards while maintaining client relationships and the accuracy of reports.Area Operations Assistant
Company not specified · 2019 — PresentProvide administrative support to operations teams. Validate reimbursements and reports, and assist in regional coordination activities.Sales Assistant
San Miguel PureFoods · 2018 — 2019Coordinate sales operations and facilitate internal communications. Manage travel arrangements and meeting schedules, maintain sales data and reports, and address customer concerns along with related documentation.
Skills & Expertise
Education
- Bachelor of Science in Business Administration (Marketing Management)City College of San Fernando, Pampanga, Philippines · — — 2018