Patience M.
Mid-Level Client Service Consultant
Open to offersNew to PlatformAbout
Patience Mpho M. is a seasoned professional with over 15 years of extensive experience across sales, property, administration, and client services. Her career is marked by a strong ability to boost revenue and enhance customer satisfaction through Sales and Customer Relationship Management and effective Telesales and Lead Generation. Currently, she excels as a Consultant at KKK Financial Services, where she specializes in Loan Origination and debt recovery, maintaining comprehensive client records while fostering relationships with credit institutions. Previously, she has held roles such as the Personal Assistant to the Director at Sebol Towing and a Property Agent at Harcourts Real Estate, showcasing her expertise in managing operations, preparing legal documents, and negotiating property deals. Patience holds a Computer Skills Certificate from Orgonant College and a Matric from Orlando West High School, substantiating her adeptness in technological tools like MS Word and Excel, enhancing her operational efficiency and client servicing capabilities.
Experience
Consultant
KKK Financial Services · 2023 — PresentOriginate loans according to company lending policies, lead debt collection efforts with effective payment arrangements, advise clients on suitable financial solutions, maintain complete and compliant client records, and build relationships with credit institutions.Personal Assistant to the Director
Sebol Towing · 2021 — 2023Managed the complex calendar and schedules of the Director, drafted and filed high-volume correspondence, supervised support staff, and coordinated daily office workflow.Property Agent
Harcourts Real Estate · 2019 — 2021Listed, marketed, and showcased residential properties, arranged viewings with potential buyers, negotiated offers for successful sales closures, and prepared sales agreements along with legal paperwork.Sales Lady
Bezmega Motors · 2011 — 2012Launched telesales campaigns to broaden customer reach, accurately captured client information, and provided in-person consultations for vehicle sales.Sales Lady
Fashion For Fun Boutique · 2010 — 2011Managed daily cash operations and reconciled the register while creating attractive merchandise displays, and assisted shoppers with styling and product selection.Sales Lady
Cato Trading · 2008 — 2009Proactively sold automotive parts to businesses and individuals, processed client orders accurately and punctually, and resolved customer queries related to products and orders.Sales Lady
Creative Counsel · 2005 — 2006Promoted and demonstrated new products to generate interest, approached and onboarded new customers, and provided detailed product explanations and recommendations.
Skills & Expertise
Education
- Clothing & Dressmaking DesignPerceverance College · 1998 — 1999
- Matric (Grade 12)Orlando West High School · 1994 — 1997
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