Paula A.

Paula A. is a professional with experience in customer service and digital support, currently seeking remote opportunities. As a Junior Advisor, she has honed her skills in direct client advisement, product promotion via social media, and digital content management. Her previous role as a Social Media Manager in Bogotá saw her managing and promoting content on Instagram, Facebook, and TikTok, particularly for academic books and commercial campaigns. Paula excelled at providing virtual client consultations, utilizing CRM systems for client information tracking, and assisting in digital communication strategies. Her experience extends to logistics and production, where she ensured the organization of over 5,000 items and optimized operational processes. Additionally, her role as a Childcare Provider developed her abilities in personalized communication and activity planning. Paula holds credits in early childhood education and chemistry from notable Colombian universities. She also holds a consumer psychology certification from the MinTIC and Universidad Distrital Francisco José de Caldas.