Pham T.

Thị T. P. is a dedicated customer support professional with a robust background in legal and analytical studies, currently seeking to excel as a Remote Customer Support Specialist in a night shift capacity. Leveraging her education at the Academy of Policy and Development in Economic Law, she has honed her reading comprehension and legal text analysis skills, as demonstrated in her participation in scientific research and thesis projects. Her role at FPT Information System as a Data Digitization Specialist showcased her ability to manage and process high-volume digital data with a 100% accuracy rate, underscoring her proficiency in data entry and the use of Helpdesk Software such as Zendesk and Freshdesk. Additionally, Thị has a proven track record in maintaining top-tier customer satisfaction through her effective handling of inquiries via chat and email. Her language proficiency includes native Vietnamese and professional working English, empowering her to communicate complex information efficiently.