Philile S.

Philile S. is a dedicated professional with experience in the retail and transportation industries. As a Sales Associate at Mr Price Home, she excelled in customer service by welcoming customers warmly, addressing inquiries, and resolving complaints efficiently. She demonstrated proficiency in POS operations by accurately processing transactions and managing returns. Philile was instrumental in driving sales through effective upselling and cross-selling techniques and maintained an aesthetically pleasing sales floor by restocking and organizing merchandise. In her role as a Transport Administrator at Umhlanga Cabs, she was responsible for booking and scheduling rides, as well as dispatching drivers with precision. Her ability to handle customer inquiries and complaints with empathy underscores her strong communication skills. Philile holds a National Diploma in Tourism Management from the Durban University of Technology, adding theoretical knowledge to her practical expertise.