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Phoebe J. — Junior Virtual Assistant from Philippines

Phoebe J.

Junior Virtual Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Phoebe J. is a dedicated Virtual Assistant professional with a background in customer service and administrative roles. With experience across multiple industries, including cold calling, appointment setting, sales, and customer service, she is adept at managing B2B and B2C communications. Having previously served at organizations such as Talk Empire, where she excelled as a Cold Caller and Appointment Setter, and Teletech, Asurion, and Iqor in customer service capacities, she brings extensive knowledge in service-oriented functions. Her skill set includes multitasking, problem-solving, and proficiency in Excel, Canva, and various CRM tools. Phoebe is well-equipped to streamline operations and enhance business productivity. She completed her education at Pavia National High School in Iloilo, Philippines, specializing in Theatre Arts and HE Cookery, and she is fluent in English and Filipino.

Experience

  • Cold Caller/Appointment Setter/B2B/B2C

    Talk Empire · 2025 — 2026
    Executed cold calling and appointment setting for both B2B and B2C environments.
  • Sales/Customer Service

    Teletech · 2024 — 2025
    Provided sales and customer service support, engaging with clients to address inquiries and needs.
  • Customer Service

    Asurion · 2022 — 2023
    Handled customer service responsibilities, assisting customers with service-related issues.
  • Customer Service

    Iqor · 2020 — 2021
    Delivered customer service assistance, responding to customer inquiries and resolving issues.
  • Sales/Retail Specialist

    Nearsol · 2019 — 2020
    Engaged in sales and retail operations, focusing on customer interaction and sales processes.
  • Cold Caller/Appointment Setter/B2B/B2C

    Leadgeneration · 2018 — 2019
    Performed cold calling and appointment setting in a B2B and B2C context.

Skills & Expertise

Education

  • Senior High School with Strand HE Cookery
    Pavia National High School · — — 2020
  • High School with Special Program in Arts, Major in Theatre Arts
    Pavia National High School · — — 2017

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