PHOMOLO T.
Mid-Level Car Sales Executive
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About
Phomolo N. is a highly skilled administrative professional with a strong background in office management and customer service. With a National Diploma in Marketing from Tshwane University of Technology, he has honed his abilities in both record-keeping and sales management. As a New Car Sales Executive at Haval Menlyn in Pretoria, Phomolo has effectively engaged with customers, providing personalized car purchase experiences and building lasting relationships, crucial for maintaining a competitive edge in the automotive industry. His previous role as an Event/Project Co-Ordinator involved managing operations at Thandanani Drop-Inn Centre, where he showcased his expertise in client and stakeholder engagement. Phomolo's experience at OuTsurance as a Client Care Advisor underpins his ability to handle client inquiries and ensure service excellence. His background is further enriched by a role at Cape Union Mart, demonstrating proficiency in POS systems and inventory management. Throughout his career, he has consistently proven his commitment to organizational success and client satisfaction.
Experience
New Car Sales Executive
Haval Menlyn · 2024 — PresentIdentified customer needs and presented appropriate vehicle options. Built relationships with potential buyers to meet dealership targets. Advised clients on financing options and promotions while conducting vehicle inspections to ensure readiness for viewings. Worked with the marketing team to roll out promotional campaigns and followed up with customers post-sale to address any concerns. Monitored competitors to maintain a competitive edge in the local market and customized sales presentations to meet individual client requirements. Analyzed market trends and customer feedback to suggest inventory changes aimed at enhancing sales strategies.Event/Project Co-Ordinator
Thandanani Drop-Inn Centre · 2023 — 2024Managed office administration and daily operations while maintaining accurate electronic and manual filing systems. Handled data entry and database maintenance with a focus on precision. Engaged in professional communication through various channels, scheduled appointments, and coordinated meetings, including taking minutes. Prepared reports and managed documentation while ensuring effective client and stakeholder engagement.Client Care Advisor
OuTsurance · 2020 — 2023Delivered frontline client support by managing inquiries via phone, email, and in-person interactions. Maintained client records with accurate data entry and scheduled appointments to ensure timely follow-up on services. Addressed client complaints and queries with professionalism and effective problem-solving techniques while upholding confidentiality. Supported daily office operations, liaised with internal teams and stakeholders, and prepared reports and administrative documentation.Sales Person
Cape Union Mart (Poetry) · 2018 — 2019Processed sales transactions accurately and maintained proper sales records. Handled various payment methods and managed cash reconciliations. Assisted with stock control and inventory management, including receiving and labeling new stock. Produced daily and weekly sales reports and maintained updated product information in store systems. Addressed customer inquiries and coordinated with suppliers regarding orders and deliveries.Personal Assistant (PA)
Inspect SA Inspection Services · 2015 — 2018Provided comprehensive administrative support to senior management, managing diaries, scheduling meetings, and organizing appointments. Handled correspondence and prepared various documents, including reports and presentations. Maintained both electronic and physical filing systems and coordinated travel arrangements. Supported efficient office operations and ensured confidentiality in handling sensitive information.Financial Advisor
Discovery Life (Eight Edition) · 2014 — 2014Assisted clients in planning for short-term and long-term insurance needs. Developed personalized financial plans and analyzed clients' financial situations to provide tailored advice. Maintained strong client relationships through follow-up and service excellence, while collaborating with insurance providers to offer competitive solutions. Monitored market trends and conducted community seminars to enhance financial literacy.
Skills & Expertise
Education
- National Diploma in MarketingTshwane University of Technology · 2013 — 2018
- MatricPro-Arte Alphen Park · — — 2011
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