Precious A.
Senior Account Manager
Open to offersNew to PlatformAbout
Precious Anne T. is an experienced Account Manager and Sales Professional based in Makati City, Philippines, with over ten years of experience focused on business development and client relationship management. Currently serving with WOLFCOM®, she plays a pivotal role in revenue growth, leveraging her expertise in B2B Sales & Account Growth and client retention. Her strategic approach involves understanding client needs to recommend appropriate solutions and upselling to enhance account value. Precious Anne has also contributed significantly as a Business Development Representative with Jayride Technology, where she managed partner networks and service expansion. Previously, as an Assistant Manager in Operations at Tata Consultancy Services, she led a 16-member team, improving productivity and service quality. Her foundational years at VXI Global Solutions honed her skills in client management within the telecommunications sector. Precious Anne holds a Bachelor of Science in Medical Technology from Centro Escolar University.
Experience
Account Manager
WOLFCOM® · 2021 — PresentAct as the primary contact for business clients, overseeing ongoing account requirements and service delivery. Close new sales opportunities contributing to revenue growth. Recognize upsell opportunities for existing clients, enhancing account value. Understand operational needs and recommend suitable technical solutions. Work with internal teams to facilitate successful onboarding and implementation of services. Foster client retention through proactive communication and relationship management.Business Development Representative
Jayride Technology · 2015 — 2020Engage potential partners to expand the company's network and service offerings. Present the platform’s benefits and services to prospective partners. Support the onboarding of new partners to ensure effective integration. Conduct consistent follow-ups to promote partnership growth. Engage in outreach efforts to aid in business expansion through relationship management.Assistant Manager – Operations
Tata Consultancy Services · 2014 — 2015Oversee daily operations within a 16-member team, ensuring performance and service quality meets expectations. Facilitate coaching sessions and carry out performance reviews. Execute procedures aimed at enhancing productivity and team metrics. Uphold operational standards aligned with performance targets.Senior Business Process Associate
Tata Consultancy Services · 2013 — 2014Manage customer account inquiries and documentation tasks. Deliver efficient service within a high-volume operational setting.Senior Representative
C3 / Customer Contact Channels, Inc. · 2011 — 2013Address escalated customer concerns and resolve complex issues. Maintain high standards of customer satisfaction and service quality.Customer Service and Sales Representative
VXI Global Solutions, LLC · 2007 — 2011Manage inbound customer calls for a major U.S. telecommunications account. Provide assistance with account services, billing inquiries, and product upgrades. Promote additional services and solutions as per customer requirements. Ensure strong customer satisfaction while achieving performance and service metrics. Cultivate communication and problem-solving skills in a fast-paced environment.
Skills & Expertise
Education
- Bachelor of Science in Medical TechnologyCentro Escolar University
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