Prency C.
Junior Healthcare Virtual Assistant
Open to offersNew to PlatformAbout
Prency C. is a detail-oriented Healthcare Virtual Assistant with extensive experience in patient coordination, customer service, and administrative support. Based between Jeddah, Saudi Arabia and General Trias, Cavite, Philippines, she brings a diverse skill set including appointment scheduling, email and calendar management, and handling confidential records. Her professional journey includes roles such as Customer Service Officer and Virtual Assistant at Itadish Company, where she proved her capabilities in managing customer inquiries, digital records, and social media messaging. Prency also serves as a Dermatology Aide at Andalusia Dental Centers, demonstrating expertise in assisting dermatologists with patient preparation and minor procedures while maintaining infection control standards. Earlier roles as a Dental Aide confirmed her proficiency in sterilization and patient communication. With a Bachelor of Science in Nursing from Immaculate Conception College Albay, she is also trained in dermatology support and basic life support, further enhancing her versatility in healthcare and administrative settings.
Experience
Customer Service Officer / Virtual Assistant
Itadish Company · 2023 — PresentManage customer inquiries and provide timely support through email and online channels. Organize digital records, coordinate schedules, and prepare invoices while executing data-entry and administrative tasks. Facilitate remote team communication and oversee social media messaging and scheduling. Handle various priorities with professionalism and attention to detail.Dermatology Aide (Part-Time Nurse)
Andalusia Dental Centers, Le Chateau Branch · 2022 — PresentAssist the dermatologist in patient preparation, screenings, and minor dermatology procedures. Update patient records and ensure orderly patient flow along with follow-up communication. Adhere to infection-control and safety standards before and after procedures, offering courteous patient assistance and reinforcing post-care instructions as per physician directives.Dental Aide / Nurse
Andalusia Dental Centers, Le Chateau Branch · 2017 — 2018Prepare treatment rooms and assist the dentist chairside to ensure smooth appointment flow. Maintain infection-control measures and sterilize instruments to meet clinical safety requirements. Monitor patient comfort and provide calm communication throughout procedures.Proprietor / Operations Manager
"Pinoy Silog" by Faith Food Ventures, LCC Mall · 2013 — 2015Oversee daily operations, staff scheduling, and inventory management while coordinating with suppliers. Ensure high standards of customer service and resolve operational issues while maintaining accurate daily records and financial transactions.Nursing Intern
St. Luke’s Medical Center, Philippine Orthopedic Center, San Lazaro Memorial Hospital, Bicol Regional Training and Teaching Hospital, and other affiliated hospitals · 2009 — 2011Monitor vital signs and update patient charts while assisting physicians and nurses with clinical procedures. Support educational efforts for patients and families regarding healthcare needs and discharge instructions. Maintain compassionate care and teamwork across various clinical settings while ensuring confidentiality.
Skills & Expertise
Education
- Bachelor of Science in NursingImmaculate Conception College Albay (ICCA) · — — 2011
- Bachelor of Dentistry - Units EarnedAgo Medical and Educational Center (AMEC) · 2006 — 2007
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