Princess P.
Mid-Level Virtual Assistant Recruiter
Open to offersNew to PlatformAbout
Princess P. is an accomplished Virtual Assistant with over three years of experience in remote settings, complemented by her knowledge of the BPO industry. Specializing in fields such as sales, social media marketing, recruitment, and customer service, she brings expertise to diverse sectors including real estate, financial services, and insurance. At The Leadbug, she excelled as a Recruiter, managing the end-to-end hiring process for 147 Virtual Assistants, ensuring smooth onboarding and continuous team support. Her role at VA-US Insurance Vertical involved handling policy administration, CRM/AMS management, and claims follow-ups, streamlining operations and enhancing service quality. Experienced in appointment setting, CRM management, document management, and cold calling, Princess delivers efficiency and organization. She adeptly harnesses tools like Trello, Google Workspace, Microsoft 365, and Zoho CRM to maintain structured systems and optimize workflows, providing reliable solutions and driving business growth.
Experience
Virtual Assistant – Contractor/ Recruiter
THE LEADBUGIn this role, I managed the recruitment process for Virtual Assistants, which involved sourcing applicants, screening candidates, conducting initial interviews, and coordinating onboarding. Additionally, I provided continuous support for team management while overseeing 147 Virtual Assistants.Insurance Virtual Assistant
VA‑US INSURANCE VERTICALAs an insurance-focused Virtual Assistant, I supported various operational tasks including policy administration, renewals, COI processing, CRM/AMS management, claims follow-ups, and lead qualification while ensuring accuracy and compliance to enhance productivity.Insurance VA
TALENT SOURCEI provided comprehensive support in client communication, documentation, policy management, and claims processing, effectively streamlining operations and improving service delivery while ensuring clients received timely updates.Customer Service Representative
ALORICAHandled inbound and outbound customer support for retail and ticketing accounts through phone calls, live chat, and email. Resolved customer inquiries related to orders and billing while processing documentation accurately in company systems.Social Media Manager / General VA
SIMPLE BIZManaged social media tasks, including content evaluation, ad review, and assessment of product listings on platforms like Facebook and Instagram. Conducted research to verify digital content accuracy and ensured compliance with content guidelines.Sales Officer In‑Charge (OIC)
REDSTAR E‑BIKE COMPANYOversaw daily sales operations at the branch, managed customer service, handled inquiries, promoted e-bike products, and closed sales to achieve branch targets. Maintained inventory control and prepared sales reports for management.
Skills & Expertise
Education
- Senior High SchoolPaaralang Sekondng Lucban Quezon
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