Princess A.

Princess B. A. is a results-oriented professional with over five years of experience in customer service, finance, and healthcare administration. At STI Holdings Philcare, she processes inpatient healthcare authorizations, reviews medical records for insurance eligibility, and coordinates with healthcare facilities to verify benefits and issue Letters of Authorization. Previously, as a Finance Associate at Skywood Health Services: MyHealth Clinic, she managed financial transactions and reconciled payments for HMO accounts. Her dual role as a Customer Service Representative included assisting patients with consults, diagnostics, and HMO card approvals, ensuring customer satisfaction. Princess is a Certified Caregiver proficient in both English and Filipino and is skilled in Microsoft Office, medical documentation review, and ICD-10 diagnoses familiarity, reflecting her commitment to high-quality service and adherence to healthcare practices.