Princess M.

Princess Mae A. is an experienced professional with a Bachelor of Science in Tourism and Hospitality Management from Philippine Women’s University Calamba, bringing a proven background in client-facing roles across the e-commerce, cable and telecommunications, and food service industries. As an E-commerce Customer Service Representative at AiConnect, she efficiently managed online queries, order statuses, and delivery or payment resolutions. Her tenure as a Billing Customer Service Representative at Royal Cablevision Corporation involved handling billing inquiries, resolving discrepancies, and updating account information, while her role as Cafe Attendant at Fiorgelato required operation of the POS system and cash handling in a high-traffic environment. Princess Mae A. is skilled in customer service, administrative support, scheduling, and client relationship management, consistently meeting high standards of quality and responsiveness.