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Priscilla F. — Mid-Level Client Service Executive from Ghana

Priscilla F.

Mid-Level Client Service Executive

Ghana 1-2 years
Open to offersNew to Platform
Languages
English
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About

Priscilla G. is an experienced Commercial & Client Service Executive with a proven background in business operations, client relationship management, and administrative support across consulting, creative, beauty, and resource center domains. At DCG Consulting Group, she manages executive calendars, prepares documentation, supports consulting and training logistics, and ensures seamless coordination between senior leadership and operational teams. In her prior role at Oasis Studios, Priscilla identified new business opportunities, drove revenue growth, and delivered effective sales presentations, while managing procurement and supervising cross-functional staff. Her background also includes salon management at Pretty G Salon, where she implemented marketing strategies, improved operational efficiency, and managed financial reporting, as well as overseeing social media and customer engagement at Weija Business Resource Centre. She is skilled in calendar management, Google Workspace, digital marketing, and documentation management, supporting business growth and service delivery.

Experience

  • Commercial & Client Service Executive and (Acting Executive Assistant to the CEO– Maternity Cover)

    DCG Consulting Group · 2025 — Present
    Prepared accurate documentation, proposals, reports, trackers, and meeting notes in accordance with company standards. Managed executive calendars, organized high-level internal and external meetings, and ensured alignment with consulting and training commitments. Supported event and training logistics, including venue coordination, materials preparation, and post-session reporting. Provided administrative support to the Executive Office, updating digital content and formatting documents using Google Workspace and Canva. Maintained organized filing systems and monitored data integrity, while preparing weekly and monthly performance summaries. Ensured cohesive alignment between the Executive Office and consulting operations.
  • Business Development Assistant

    Oasis Studios · 2023 — 2025
    Led the search for new business opportunities, facilitating revenue growth. Fostered long-term relationships with key clients and strategic partners. Worked alongside cross-functional teams to create and execute effective business development strategies. Prepared and delivered persuasive sales presentations and proposals to potential clients. Effectively managed procurement processes, contributing to efficient office operations and resource allocation. Supervised team performance to achieve client satisfaction and high operational standards.
  • Salon Manager

    Pretty G Salon · 2021 — 2023
    Directed business development efforts, enhancing the customer base and increasing revenue through targeted marketing strategies. Oversaw daily operations of the salon, including recruitment, training, and managing employee performance. Handled financial records, budgets, and sales reports to ensure profitability and cost efficiency. Established strategic partnerships with suppliers and vendors to enhance product offerings.
  • Social Media Manager & Client Service

    Weija Business Resource Centre · 2020 — 2021
    Managed the organization’s social media platforms, fostering online engagement and increasing brand visibility. Identified and prospected new clients while promoting services, aiding in client acquisition and retention. Served as a liaison between clients and management, ensuring effective communication and service delivery. Delivered excellent customer support by addressing inquiries and resolving issues promptly.
  • Sales Assistant (Intern)

    Safog Ventures · 2019 — 2019
    Assisted in sales operations by engaging with customers, managing transactions, and maintaining inventory levels. Enhanced customer relationships through effective communication and personalized service. Collaborated with the sales team to understand client needs and recommend appropriate products.
  • Receptionist (Intern)

    Prime Infrastructure and Engineering Services · 2018 — 2018
    Provided front desk support, greeting visitors, managing incoming calls, and ensuring a professional office environment. Aided in administrative functions, such as data entry, filing, and document management.
  • Teaching Assistant

    Merton International School · 2016 — 2016
    Assisted with classroom management and provided administrative support to enhance the learning experiences of students.

Skills & Expertise

Education

  • B.Sc. Business Administration (Corporate and Business Development Studies)
    Pentecost University · 2016 — 2020
  • General Arts
    Accra Girls Senior High School · 2012 — 2015

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