Pritanka S.

Priyanka S. is a detail-oriented Customer Support Specialist and Data Entry & CRM Audit Professional based in Nashik, India, with over three years of experience in the BPO industry. She has proven expertise in handling high-volume email support and maintaining service-level agreements (SLAs) while ensuring 100% data integrity across client databases. At Datamatics Global Services Ltd., she processed extensive customer queries, focused on accuracy and professionalism, and coordinated with internal teams for end-to-end resolution of complex issues. She adeptly manages CRM data entry, performs regular data quality audits, and is skilled in software tools like MS Excel for data handling and reporting. Priyanka also has experience as an Assistant Professor at Bastar University, where she imparted knowledge in computer applications to MCA students, demonstrating her strong organizational and documentation skills. Her academic credentials include a Master of Computer Applications from Pt. Ravishankar Shukla University, Raipur.