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Puseletso — Mid-Level Dental Receptionist from South Africa

Puseletso

Mid-Level Dental Receptionist

South Africa No experience yet
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About

Puseletso M. is an experienced administrative professional who has held several receptionist and sales roles across healthcare, logistics, finance, and real estate sectors in South Africa. Currently serving as a Dental Receptionist in oral health dentistry, Puseletso is responsible for greeting patients, scheduling appointments, processing payments, managing petty cash, and maintaining an organized front office. Previous roles include Counter Sales Assistant at PostNet, where duties spanned payment processing, customer service, sales transactions, and administrative reporting, as well as receptionist positions at an ear and eye clinic and Xco Group Pty Ltd, handling multi-line phone systems, data entry, and client record management. Earlier in their career, Puseletso was a Financial Advisor with SanlamS, delivering financial planning services and investment guidance, and worked as a real estate and marketing agent for Cosmopolitan Projects. Proficient in administration, data capturing, and Microsoft Office, Puseletso has supported diverse business operations with reliable customer service and organized workflow management.

Experience

  • Dental Receptionist

    Oral Health Dentistry · 2025 — Present
    Greeted visitors and directed them to the correct personnel. Professionally answered and routed phone calls, managed appointment schedules and calendars, and handled incoming and outgoing mail. Maintained a tidy and organized reception area while submitting claims, collecting payments, and managing petty cash.
  • Counter Sales Assistant

    PostNet, Pretoria · 2024 — 2025
    Welcomed customers and addressed their inquiries in a friendly and professional manner. Processed sales transactions accurately using a point-of-sale system, and securely handled cash, credit, and electronic payments. Assisted customers in selecting products and advised them on features and benefits to improve sales and satisfaction. Supported management with administrative tasks such as preparing sales reports and updating customer records while ensuring the sales counter remained clean and organized.
  • Receptionist

    Ear And Eye Clinic, Jahannesburg · 2024 — 2024
    Greeted and assisted visitors, ensuring a welcoming first impression. Managed a multi-line phone system, directing calls effectively and taking accurate messages. Provided detailed information about company services and policies while maintaining confidentiality through computerized data entry and record keeping.
  • Receptionist

    Xco Group Pty Ltd · 2021 — 2023
    Oversaw front desk operations, greeting visitors and directing them to the appropriate departments. Handled multi-line phone systems, efficiently answering, screening, and forwarding calls. Organized office filing systems, both physical and electronic.
  • POD Clerk

    Xco Group Pty Ltd · 2019 — 2021
    Maintained detailed records of all delivered packages and addressed discrepancies in a timely manner. Coordinated with delivery drivers and warehouse staff to confirm deliveries, while communicating with customers regarding receipt and delivery issues. Managed and organized proof of delivery documents to ensure accuracy and timely processing.
  • Financial Advisor

    SanlamS · 2018 — 2018
    Provided clients with financial plans and investment strategies for the future. Developed personalized strategies to assist clients in achieving their retirement and investment goals, while monitoring investment performance and offering ongoing advice for optimization.
  • Marketing Agent/ Real Estate Agent

    Cosmopolitan Projects · 2016 — 2017
    Guided and assisted sellers and buyers in marketing and purchasing properties. Negotiated contracts and terms between buyers and sellers, ensuring a smooth transaction process. Collaborated with financial advisors to assist clients in securing financing and planning for real estate investments.

Skills & Expertise

Education

  • Matric Grade 12
    Mamelodi Secondary School · 2009 — 2009

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