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Rachel L. — Senior Digital Marketing Specialist from Philippines

Rachel L.

Senior Digital Marketing Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Rachel M. is a seasoned professional with a Bachelor’s Degree in Computer Engineering from the University of Mindanao. Her extensive career spans across diverse roles in industries including digital marketing, local governance, security systems, manufacturing, and construction. Her recent experience as a Digital Marketing Assistant at Outsourced Doers honed her skills in SEO, SEM, and CRM, crafting a robust approach to content management and social media strategy. Previously, Rachel served as a Project Manager at HGG Profiling Specialist Philippines, where she managed project schedules, design proposals, and engineering plans using tools like AutoCAD and Solidworks. Her earlier roles include being a Customer Service Representative at North Coast Auto Mall and a Purchasing Specialist at Smart Security & Safety Co., showcasing her competencies in customer relations and procurement logistics. Additionally, her engineering expertise was further solidified through her tenure as a Design / AutoCAD Operator at ServCom Inc., contributing to pivotal projects involving structural and electrical design in engineering and construction.

Experience

  • Digital Marketing Assistant

    Outsourced Doers · 2022 — 2025
    Managed content creation and conducted social media management. Involved in video editing, SEO and SEM, email marketing, and website design and maintenance. Handled analytics, reporting, market research, collaboration, ad campaign management, and customer relationship management (CRM).
  • Customer Service Representative

    North Coast Auto Mall · 2021 — 2022
    Handled customer inquiries and created tickets using Zendesk. Provided problem solving, sales support, and product knowledge while maintaining records and adhering to policies. Engaged in teamwork, reporting, and training activities.
  • Administrative Assistant

    BTA – Office of MP Melanio U. Ulama · 2020 — 2021
    Managed phone calls and scheduled meetings while supporting visitors. Developed administrative duties such as filing, typing, copying, and scanning. Assigned and expedited administrative projects to complete operational requirements.
  • Police Auxiliary Admin Coordinator

    Davao City Police Office – San Pedro Police Station · 2017 — 2020
    Submitted monthly DTR to Davao City Hall and monitored daily absences of police auxiliaries. Prepared documents for attendance tracking and maintained updated lists. Scheduled daily activities, posted job vacancies, received applications, conducted initial screenings, and distributed monthly allowances.
  • Purchasing Specialist

    Smart Security & Safety Co. · 2014 — 2015
    Contacted suppliers and prepared purchasing documents while creating GRN entries upon item arrival. Monitored stock levels, prepared customer quotations and invoices, and coordinated logistics with forwarders. Ensured quality assurance and conducted quarterly warehouse inventory.
  • Project Manager / Service Coordinator

    HGG Profiling Specialist Philippines · 2011 — 2013
    Monitored project schedules and coordinated activities to resolve issues. Developed objectives through reviewing proposals and conferring with management. Controlled project plans by reviewing design specifications, making recommendations, and maintaining a project database. Provided 3D and 2D drawings using AutoCAD, Autodesk Inventor, and Solidworks.
  • Design / AutoCAD Operator

    ServCom Inc. · 2007 — 2010
    Created drawings and revisions using AutoCAD and conducted quantity surveys for security and systems installations. Monitored design activities and prepared MEP calculations for HVAC and plumbing designs. Estimated costs and documented bidding proposals while overseeing site activities.
  • Process Engineer (Apprentice)

    Texas Instruments (Phils.) Inc. · 2007 — 2007
    Monitored device processing using Shinkawa UTC 1000 machines while analyzing and resolving work problems. Reported discrepancies and communicated changes to production and main offices. Compiled weekly reports.
  • Die And Mold Design Operator

    Mitsubishi Steel Manufacturing Inc.-Manila · 2005 — 2007
    Designed and revised die and mold products using AutoCAD. Prepared production drawings and documents while planning schedules for releases. Monitored production processes and assessed resource usage for efficiency, proposing changes to enhance operational conditions.

Skills & Expertise

Education

  • Bachelor of Science in Computer Engineering
    University Of Mindanao · 2000 — 2005

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