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RACHEL J. — Mid-Level Customer Service Specialist from Philippines

RACHEL J.

Mid-Level Customer Service Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Rachel J. is a seasoned professional with extensive experience in customer service, retail, and facility maintenance. Operating as a Small Business Operator at Klasik StrEAT Spot since November 2025, she skillfully manages all facets of business operations. Her role includes overseeing inventory management, customer engagement, and ensuring a pristine service environment, all of which drive sales growth and enhance customer satisfaction. In addition, she has worked as a Freelance Professional Cleaner, providing meticulous cleaning services to residential units. Previously, Rachel contributed her skills in customer interaction and cash handling as a Service Crew member at Goldilocks, and as a Building Housekeeper at BACOPA LAND CORP., where she was responsible for maintaining cleanliness and executing preventive maintenance. Her diverse background reflects strong competencies in managing sanitation protocols effectively and performing detailed facility upkeep, making her a reliable asset to any team.

Experience

  • Small Business Operator

    Klasik StrEAT Spot · 2025 — Present
    Manage all aspects of business operations, emphasizing inventory management and quality customer service. Engage with clients to enhance satisfaction and promote sales. Oversee scheduling, basic budgeting, and maintain cleanliness in the food hub.
  • Freelance Professional Cleaner (Condominiums & Residential)

    Company not specified · 2025 — Present
    Deliver thorough cleaning services for individual residential units and condominiums. Known for diligence, reliability, and attention to detail to uphold cleanliness standards.
  • Service Crew

    Goldilocks · 2024 — 2025
    Offer fast and efficient customer service to all guests. Handle cash and process orders with precision while achieving sales targets.
  • Building Housekeeper

    BACOPA LAND CORP. · 2021 — 2024
    Ensure overall cleanliness and order of the facility. Conduct preventive maintenance on equipment and adhere to sanitation protocols.
  • Production Operator

    Hitachi (Western Digital) · 2016 — 2017
    Fulfill production responsibilities within the manufacturing environment.
  • Sales/Retail Associate

    Landmark Makati · 2016 — Present
    Assist customers in a retail setting and support sales operations.
  • Sales Clerk

    SM Supermarket · 2011 — 2012
    Facilitate sales transactions and provide customer service in the supermarket.
  • Production Operator

    Lamcor · 2010 — 2011
    Engage in production tasks within the company.

Skills & Expertise

Education

  • High school Graduate
    Gen. Mariano Alvarez Technical High School · 2004 — 2009

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