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Rachelle C. — Mid-Level Virtual Assistant from Philippines

Rachelle C.

Mid-Level Virtual Assistant

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Rachelle C., a skilled Virtual Assistant from the Philippines, brings a wealth of experience in managing various administrative tasks. Working with TopFlight Travels from October 2022 to April 2023, Rachelle excelled in administering office operations, expertly handling email communications, and resolving customer inquiries and disputes. Her expertise in managing refunds and accounts receivable was honed further during her tenure at Regus from 2015 to 2019. She is proficient in technical tasks, effectively managing deposits and credit card transactions, as well as entering data with precision. Rachelle’s capability in project and office management, alongside her skills in designing graphics and creating content for platforms like Pinterest, showcases her versatility and dedication to supporting business processes efficiently.

Experience

  • Virtual Assistant

    TopFlight Travels · 2022 — 2023
    Handled email management, escalated inquiries, and resolved tickets within the CRM system. Developed process and checklist documents while ensuring tasks were managed accordingly.
  • Accounts Receivable

    Regus · 2015 — 2019
    Managed deposits, refunds, and credit card transactions precisely. Systematically input contracts and client information while addressing account discrepancies.

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