RAKGOLO K.
Mid-Level Retail Store Manager
Open to offersNew to PlatformAbout
Ingrid L. is an accomplished Store Manager currently with Evolve Denim Co, where she has excelled since December 2025. Her career journey began as a Visual Merchandiser at Mr. Price, where she developed her strong skills in merchandising and customer service. Ingrid transitioned to a System Administrator role at Fashion Fusion, further honing her abilities in store operations and staff supervision. She is adept at stock management, including receiving and transferring stock, adhering to visual guidelines, and handling banking tasks. Her educational background includes a National Senior Certificate from Central Secondary School along with additional training from the MRP Foundation in stock management and customer service. Ingrid's leadership roles emphasize her commitment to team motivation, performance assessment, and sustaining operational excellence within the retail fashion industry.
Experience
SYSTEM ADMINISTRATOR
FASHION FUSION · 2024 — 2025Facilitated store opening tasks, managed staff rosters, and handled store operations. Prepared stocktakes and counted floats, conducting daily banking activities. Responded to emails and managed CIT banking processes. Oversaw ordering of stationary and addressed IBT queries while assisting in supervising store activities and staff performance. Attended to customer queries and executed IBT transfers, preparing for audits, and approved petty cash.STORE MANAGER
EVOLVE DENIM CO · 2025 — PresentEnsured that all staff arrived 15 minutes prior to store opening. Completed visual tasks, audits, and follow-ups. Investigated any variances in stock counts and processed stock according to the manifest. Conducted daily floor walks and generated department sales reports while ensuring proper housekeeping and replenishment. Resolved customer complaints and motivated the team, alongside creating weekly competitor reports and scheduling staff for adequate coverage.VISUAL MERCHANDISER
FASHION FUSION · 2022 — 2024Oversaw merchandising functions and floor supervision. Conducted store administration and maintained housekeeping protocols. Handled stock receiving, transferring, and assisted with stock replenishing while adhering to visual and housing guidelines. Managed promotions and markdowns as part of store operations.VISUAL MERCHANDISER
MR PRICE · 2018 — 2021Managed stock receiving and transferring, addressed stock queries, and implemented markdowns and promotions. Ensured general cash desk discipline, handled cash, and completed required filing. Prepared COMO reports and managed cash drop and pickup processes. Conducted CIT banking, maintained housekeeping and security, along with store administration and customer service.
Skills & Expertise
Education
- National Senior CertificateCentral Secondary School · 2015 — 2015
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