Ralph V.

Ralph Vinnie P. L. is an experienced communications professional with a career spanning various roles in the technology and customer service sectors. Holding a Bachelor of Science in Hotel and Restaurant Management from Lyceum of the Philippines University, he has excelled in roles such as Communications VA for Janet Li and Reign Global Ventures, and Team Lead VA at AW Co Housing. His expertise includes managing and leading teams with a strong focus on delivering exceptional customer service. Ralph's achievements include serving as a Social Media Case Manager and SuperHost Team Lead for Airbnb at Intouch CX, where he demonstrated his IT Help Desk capabilities and problem-solving skills. Furthermore, his extensive experience in the communications field is underscored by his work in tech support for VXI Global Holdings B.V. and support care for The Results Companies Inc. His proficiency with tools like Asana, Monday.com, and CRM platforms, combined with strong negotiation skills and the ability to maintain composure under pressure, have contributed to his success in various competitive and dynamic environments.