Ramon J.

Ramon J. is a seasoned professional with extensive experience in customer service and administrative support. He has held various positions in the outsourcing industry, including roles at prominent companies like Alorica and Omni Interactions Inc. At Alorica Davao, Ramon honed his skills in technical support and account service, managing inquiries for T-Mobile and Frontier Communications customers. His role at iqor Davao involved retail customer service, addressing client queries related to orders and store policies. In 2023, Ramon expanded his capabilities by engaging in digital process roles at MANILA MARKETING GROUP LLC, where he presented digital activation services to enhance clients' online presence. His proficiency in Google Suite, MS Office, and data entry, combined with his strong foundation in bookkeeping from the University of Mindanao, enables him to efficiently manage and optimize back-office functions, making him a valuable asset in any administrative role.