Hire Ray G.: Mid-Level Customer Service Specialist from Philippines

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English

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Customer Support Associate | Independent Contractor
Peak Support - Proj. ROADSIDE NGP · 2026 — 2026
Supported customers and clients with roadside assistance-related concerns through intake, dispatch, and solution support.
Appointment Setter/Patient Support Specialist
XtendOps - Western Dental · 2024 — 2025
Managed and scheduled dental appointments while ensuring patient records were maintained in compliance with HIPAA regulations.
Customer Support Specialist
Peak Support - Proj. Gift · 2022 — 2024
Assisted customers and applicants with their applications while providing support via Zendesk through voice, chat, and email.
Senior Frontline Support / Voice, Chat and email
XtendOps - HelloFresh · 2021 — 2021
Provided real-time solutions to product, delivery, and subscription issues through live chat, voice, and email support.
Technical support
Teletech - Verizon Fios · 2021 — 2021
Scheduled technician visits for residential and business clients to resolve cable, modem, and internet service issues and performed advanced troubleshooting.
Customer Service/ Sales
Teletech - Sears · 2021 — 2021
Ensured a positive customer experience through professional written communication in English while booking appliance repair appointments and maintaining accurate records.