Ray L.

Ray L. M. is a dedicated Healthcare Advocate with a strong ability to assist members in navigating their insurance benefits. With hands-on experience at Results-CX, Ray effectively supports members by verifying insurance enrollment, coordinating with providers to confirm acceptance, and managing claims and authorization checks. Prior to this, Ray gained valuable technical support experience at Foundever, aiding customers with internet service upgrades from DSL to fiber, ensuring smooth transitions to better connectivity. Possessing skills in CRM systems and a commitment to effective communication, Ray excels in environments demanding critical thinking and problem-solving. Educated at Cristal E - College, Ray is also a graduate in ICT Programming from senior high school, showcasing his extensive computer proficiency.