Recalene E.

Recalene P. is an enthusiastic and highly motivated Customer Service Applicant with a foundational background in Hospitality Management. Currently an undergraduate at Davao Oriental State University, Recalene is seeking to leverage her strong interpersonal and communication skills in an entry-level Call Center Agent role. Her academic training has honed her capabilities in service excellence, active listening, and problem-solving, preparing her to deliver exceptional customer support within a fast-paced environment. With a deep commitment to the principles of customer-first service, emotional intelligence, and patience under pressure, Recalene is well-equipped to effectively manage call resolutions while multi-tasking on CRM systems. Her proficiency in English, along with fluency in Tagalog and native command of Cebuano/Bisaya, enhances her ability to communicate effectively. Available for night shifts, holidays, and weekends, Recalene is dedicated to maintaining high client satisfaction metrics through adaptable and detail-oriented work.