Reevashen G.
Senior Logistics Operations Manager
Open to offersNew to PlatformAbout
Reevashe G. is a dedicated Logistics Operations Manager currently serving at Apex Chemicals in Umhlanga, South Africa. He possesses over 6 years of experience in managing customer queries, route planning, and dispatching. With a solid foundation in customer service from previous positions as a Sales Consultant and Ecommerce Branch Assistant Manager, he brings invaluable skills in enhancing operational efficiency through strategic planning and data management. At Apex Chemicals, he has been responsible for coordinating break bulk deliveries, capturing data, compiling daily reports, and providing comprehensive logistics performance reports to senior management. His expertise in utilizing Excel for data analysis and executing timely communications ensures a smooth logistical workflow. Throughout his career, he has continuously demonstrated his ability to drive success in dynamic environments through efficient communication and effective operational strategies.
Experience
Sales Consultant
Ignition Group CX · 2025 — 2025Handled customer queries with professionalism. Provided statistics updates for decision-making and performed data analysis using Excel. Managed email escalations effectively to resolve customer issues.Logistics Operations Manager
Apex Chemicals · 2024 — PresentAddressed customer queries in a professional manner. Executed route and delivery planning to optimise logistics. Oversaw break bulk deliveries and managed the scanning of Proof of Delivery (POD) documents for tracking accuracy. Conducted cash reconciliation for financial accuracy and coordinated vehicle dispatching to meet operational needs. Captured data and generated daily reports for management's review, providing comprehensive reports on logistics performance.Ecommerce Branch Assistant Manager
Transsa Logistics · 2022 — 2024Engaged with customers through calls to provide updates on their orders and communicated estimated time of arrivals (ETAs). Utilised Excel for reporting and data management while ensuring accurate data capturing and effective handling of customer complaints. Responded promptly to customer queries, managed email communications, and oversaw vehicle loading for operational efficiency. Implemented debriefing procedures and facilitated driver communications to enhance logistics operations.Customer Representative / Sales Agent
CCI South Africa (PTY) LTD · 2020 — 2022Processed flight cancellations and modified bookings to accommodate customer needs. Facilitated new bookings while addressing customer queries and resolving complaints with empathy. Executed data capturing for thorough record-keeping, escalated issues to management as needed, and managed email communications effectively.
Skills & Expertise
Education
- Grade 11Seatides Secondary School · 2006 — 2019
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