Regin G.
Mid-Level Customer Service Representative
Open to offersNew to PlatformAbout
Regin C. is a versatile professional with comprehensive experience in customer service, financial services, and content moderation. Currently serving as a Customer Representative at BillGosling Outsourcing Corporation, he is involved in the financial account's payment department where he assists customers with payment and account inquiries, ensuring confidentiality and accuracy. Previously, Regin moderated content for TikTok USA at Telus, ensuring adherence to platform policies. In the retail domain, he provided support for Amazon customers at Alorica, resolving queries efficiently. His expertise extends to the healthcare sector at Teleperformance by aiding customers with pharmacy services. Earlier, he gained extensive machine operation experience in the semiconductor industry at Unimicron Technology Corporation in Taiwan. Regin's background also includes working in online customer support for an online casino platform and demonstrating products at SM Department Store. Across diverse roles, he has honed his skills in customer support, payment processing, and machine operation, showcasing adaptability and attention to detail in various international work environments.
Experience
Customer Representative – AFFIRM USA - Financial Account, Payment Department
BILLGOSLING OUTSOURCING CORPORATION · 2026 — PresentAssisted customers with inquiries related to payments and accounts, while providing accurate information and professional customer service. Handled customer issues in accordance with established policies and maintained accuracy in processing customer information. Escalated complex concerns to relevant departments and ensured the confidentiality of customer information.Seasonal Farm Worker
GRAPE FARM · 2025 — 2025Contributed to the planning, cultivation, and harvesting of grapes. Maintained clean farm areas by removing weeds and checked grape vines for pests and diseases. Harvested grapes with care to ensure quality and transported the produce to designated locations.Content Moderator – TikTok USA Account
TELUS – McKinley West · 2024 — 2025Reviewed and moderated content on the TikTok platform in accordance with defined policies and guidelines. Identified and acted upon content violations and maintained accuracy when evaluating user-generated materials. Managed high-volume content reviews while adhering to quality and productivity standards.Customer Representative – Retail Account, Amazon
ALORICA – MJ Plaza · 2024 — 2024Provided support to customers regarding retail inquiries and account-related issues. Followed established account policies while resolving customer concerns and ensuring the accuracy of customer and transaction records. Delivered quality service in a high-speed customer service environment.Customer Representative – Healthcare Account, Centene Pharmacy Services
TELEPERFORMANCE – Southgate Mall · 2023 — 2024Assisted customers with questions related to healthcare and pharmacy services, ensuring compliance with account guidelines. Provided accurate information and addressed customer concerns effectively, while maintaining confidentiality in handling customer data.Tele sales Representative – Online Casino
GLOWLIGHT CORPORATION · 2023 — 2023Supported customers with service-related inquiries through online platforms. Responded promptly to customer questions and provided accurate information according to company procedures, while managing multiple concerns with a focus on service quality.Machine Operator – Developing Department
UNIMICRON TECHNOLOGY CORPORATION · 2017 — 2023Operated manufacturing equipment in a semiconductor production environment, monitoring machine operations and production processes. Adhered to safety and quality standards, and conducted routine checks to maintain efficient production operations.Sales Demonstrator
SM DEPARTMENT STORE · 2017 — 2023Demonstrated products to customers and articulated their features and benefits. Assisted customers in product selection and answered inquiries, while supporting sales activities and maintaining organized displays in assigned areas.Machine Operator – Wrapping Department
JBC FOOD CORPORATION · 2012 — 2023Operated wrapping and packaging machinery in a food production environment, ensuring proper operation and product quality. Followed production and sanitation procedures while maintaining a well-organized work area and collaborating with team members to fulfill daily output requirements.
Skills & Expertise
Education
- High School GraduateSAN ILDEFONSO NATIONAL HIGH SCHOOL
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